Hello, I'm using the sample native iOS phono app VisIVR (based on GitHub) on real device. When the call is setup there's no voice heard on the line. It looks like a problem in RTP connection setup. During the call I keep getting these messages in the log: "srtp_unprotect error was authentication failure" I keep on investigating this problem, but it would be helpful if you can point me in the right direction. I attach a short log file. Thanks, Efim
Date
Votes
12 comments
-
fimkap Hello, is there any update on this issue? Thanks Efim
-
KrisBoone Great news, and thank you for following up with us. Let us know if you have any further questions. If we don't hear from you in a few days this ticket will auto close. Have a great day! Kris Boone Voxeo Labs
-
fimkap Hi, I'm using master branch and forked it around 1st of September 2012. I saw that there was a commit 24 days ago with changes to few ios files, but I didn't find it critical for this issue so didn't merge it yet. I have checked now all other branches but didn't see any recent updates for ios files. Also I assumed that the fix will be on the server side or there's another server that supports SRTP. So which branch should I use? Thanks, Efim
-
Tropo Import Bot Hello Efim, I will forward this ticket to our Tropo Techs where they will be more than happy to assist you with your app. If you have any additional questions, please do not hesitate to ask. Sincerely, Jaciel Torres Customer Support Engineer support@tropo.com (image: https://www.tropo.com/images/logo-sm-footer.png) Status of Tropo's Hosted Services: http://status.tropo.com/ (link: http://status.tropo.com/ ) Tropo Documentation: https://www.tropo.com/docs/ (link: https://www.tropo.com/docs/ )
-
steely_glint Hi, I've just confirmed that this issue is fixed in the current git tree. (which branch and date were you using ?) Sorry to have taken so long to get back to you. Please confirm that checking out the current tree works for you. Tim.
-
steely_glint Please use Master. The changes in https://github.com/phono/PhonoSDK/blob/0a87d2b0722bb732e3c2e9b3dca40b2d7c5a2dcb/modules/phono-ios/PhonoNative/PhonoXMPP.m are relevant as they try to work out if the security requirements have been met and then determine if SRTP should be enabled or not in the audio library. There is a server we use for testing SRTP - the public server does not support it. Do you feel your app would benefit from secure media ? Please confirm that using Master fixes your issue. Thanks. Tim.
-
fimkap I see. Thanks. Currently, I don't think we need a secure RTP. Efim
-
KrisBoone Hi Efim, Were you able to confirm if using the Master resolved your issue? Kris Boone Voxeo Labs
-
fimkap Hi, I have merged the changes from master and it resolves the issue. Thank you, Efim
-
-
KrisBoone Hello Efim, I have been alerted by our engineers that a fix for this issue is currently in progress. This ticket will stay open, and when there are further updates I will inform you. I apologize for the inconvenience. Respectfully, -Kris Boone Voxeo Labs
-
Justin Dupree No update just yet, but the engineers indicate one should be coming this week/possibly next week. Justin Dupree Voxeo Labs
Please sign in to leave a comment.