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conf the audioType in callme script

ceposs

April 10, 2013 16:27

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Hello,

 

i'm using the callme plugin that i found in phono.com website and i was try to conf the plugin for force the audioType to flash for all the browser, but i'm doing some error i think.

My original plugin is this:

<script type="text/javascript">

  $("body").append(

   $("<div/>")

    .css("width","210px")

    .callme({

      apiKey: "<API KEY>",

      numberToDial: "8003544487",

      buttonTextReady: "1-800-FLIGHTS",

      slideOpen:false,

      dialPad: false

    })

  )

 </script>

Someone can help me?

thanks,

Michele

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5 comments

• 0
  
  KrisBoone April 10, 2013 18:13

  Hello Michele,

  To force the Phono session to utilize 'Flash' you would set the following parameter:

  audio: "flash"

  Based on the code you provided the parameter would be set in the Phono object as follows:

  .callme({
  
  apiKey: "<API KEY>",
  
  audio: "flash",
  
  numberToDial: "8003544487",

  However you need to keep in mind that Phono will only be capable of dialing a SIP address. If you are trying to connect with a landline, or mobile phone then the calls will have to go through Tropo. The following blog reviews this in greater detail...

  http://blog.tropo.com/2012/01/23/meet-phono-tropo-web-phone/

  I hope this is helpful. Let us know if you need anything else.

  **PS - I updated your post so that the API Key is not exposed.

   

  Kris Boone

  Voxeo Labs

• 0
  
  ceposs April 11, 2013 11:04

  Hello Kris,

   

  thanks for the answer, i did it but  Chrome doesn't show the classic flash windows for allow the flash plugin to connect to .phono.com web site.

  But only ask me if the plugin can use my mic or not.

  If i typ Yes the audio start but is really different than in firefox or IE or Safari.

  In Firefox, IE and Safari the Flash plugin work well.

  Any idea?

   

  And yes thanks for the SIP info i'm doing some test to my SIp server for see how work,

  Question: there is some time limit with this call me plugin if the user call my sip server?

   

  Thanks so much

   

  Michele

• 0
  
  KrisBoone April 11, 2013 13:54

  Hi Michele,

  It sounds like Phono is attempting to utilize WebRTC rather than Flash. Could you retest, and send us the console log so that I may examine? Be sure to remove any sensitive information such as the API Key or any SIP addresses so they are not exposed through the public forum - if you feel more confortable, please feel free to open a Private support ticket.

   

  Kris Boone

  Voxeo Labs

• 0
  
  sp_ December 31, 2013 12:31

  It does not work. Phono trying to use WebRTC anyway.

  I think, audio: option should be added in jquery.callme.js

• 0
  
  sp_ January 01, 2014 16:09

  I fixed the callme script.   It's works as expected.

  Happy New Year! :)

  --- jquery.callme.js.old        2014-01-01 20:07:31.000000000 +0400
  
  +++ jquery.callme.js    2014-01-01 20:08:05.000000000 +0400
  
  @@ -75,6 +75,7 @@
  
                  // initialize phono
  
                  phono = $.phono({
  
                          apiKey: settings.apikey,
  
  +                       audio: {type: settings.audio,},
  
                          onReady: function(){
  
                                  dispatcher.trigger("phonoReady");
  
                          },